On this page: Information the council holds, who can request information, how the council responds, dealing with requests for information, charges for the supply of information, complaints to the Ombudsman, how to contact us
Waikato Regional Councilis bound by the Local Government Official Information and Meetings Act 1987 (LGOIMA) and the Privacy Act 1993 (which covers requests for personal information).
The key purpose of LGOIMA is to:
What is ‘official information’?
Everything Waikato Regional Council holds in any form – written, computer generated, video or audiotapes, films, slides or photographs.
Any individual or groups/organisations can request information.
Requests can be made in person, by phone, fax, email or in writing.
Requests must be reasonably specific (but often people don’t know exactly what they want).
We can’t insist that people tell us why they want the information, however, we can ask them to clarify to help establish what information they want and determine if there are any reasons for withholding it.
Procedures are set out in Part II of the act, which covers responses to requests. We must give reasonable assistance to people making requests.
There are time limits on:
Information should be available unless there’s a good reason for withholding it.
There may be privacy, confidentiality, legal, cultural and/or commercial factors or reasons that affect a decision to supply information.
Sections 10 to 18 of Part II of LGOIMA set out the procedures for dealing with requests.
We have a duty to help people asking for information, including:
We have time limits on:
Information generally means giving the person a copy of the document, but sometimes it may be more appropriate to allow the person to see the information.
There are only two conclusive reasons for withholding information – where providing the information would be likely to:
There are a number of ‘other’ reasons for withholding information, which must be weighed against public interest.
Reasonable costs may be charged for requests for official information. Regard will be given to the amount actually incurred in responding to the request, including cost of the labour and materials involved in making the information available (section 13(3) Local Government Official Information and Meetings Act 1987). The first 2 hours will not be charged, after which time staff will contact the requester to discuss charging for any further work required. Council reserves the right to waive all or some of the charges.
If a requester is unhappy with a decision made under the act, they can ask the Ombudsman to investigate and review the decision.
Official information requests should be addressed to the Chief Executive.
You can submit your request in writing, and send to:
Waikato Regional Council
Private Bag 3038
Waikato Mail Centre
or complete our contact form(external link)